Hyatt Ziva Cancun is an all-inclusive luxury resort located on the most desirable peninsula in Cancun, Mexico. The family-friendly property is the only resort in the region surrounded on three sides by the Caribbean Sea, and features an array of unique amenities such as floating swim-up suites, private piers for snorkeling and candlelit dinners, an outdoor amphitheater, and a microbrewery.

The resort is also home to Zen Spa—an eco-holistic, Mayan-inspired sanctuary with 13 treatment rooms and six beachfront palapas. Relax and refresh with massage waterfalls and an ocean-facing hydrotherapy circuit before or after enjoying an array of soothing massages and pampering body treatments. Additional amenities include a state-of-the-art fitness center and a full-service beauty salon with a private room for bridal parties and private occasions.

We chatted with Erick Blanc, Zen Spa Manager at Hyatt Ziva Cancun, who shared insider tips, spa treatments to try, and more.

Why You’ll Love It: Our spa aims to provide guests with a multi-sensory experience for the mind, body, and soul. Guests enjoy our multi-sensory experience of diverse treatments that allow them to achieve total equilibrium and maximum relaxation. Additionally, guests staying at the adults-only Turquoise Tower can utilize the ultimate in luxury.

Key Features: Our Zen Spa features a dual-temperature whirlpool tub, steam room, sauna, and a cold plunge pool. Guests can choose a pampering massage or body treatment in one of our 13 treatment rooms and 6 beach palapas, or relax and refresh with massage waterfalls and our hydrotherapy circuit overlooking the Caribbean Sea. Active guests can stay in shape in our state-of-the-art fitness center, and those looking to spice up their look for a night out can pay a visit to the beauty salon.

Brides-to-be will love the on-site bridal suite at the Salon, where their parties can enjoy signature treatments while they prepare for the big day. Additionally, Hyatt Ziva Cancun’s Zen Spa features an Alchemy workshop, where guests can create customized organic scrubs, oils, and fragrances (which can be taken home or used as part of a treatment).

Bonus: To enhance each spa experience prior to the service, guests receive a five-minute scalp or head massage in the relaxation room as the first step of their spa journey. Additionally, each one of our spa treatments includes their own custom amenity to accompany it, such as a cherry mousse to compliment a cherry facial.

Insider’s Tip: Many guests are not aware that younger guests can join in on the indulgent relaxation as well! Kids will love specialized treatments designed just for them such as a Happy Feet Massage, Chocolate Facial, Ice Cream Manicure and Pedicure, and hair braiding. 

Snacks Served: We offer a seasonal rotation of options, including fresh and dried fruit, tapioca, yogurt, cookies, and health bars. Our drinks include fruit infusions, teas, tisanes, and chlorophyll water. 

Insider’s Favorite: My favorite treatment is our Zen Signature Massage, which was created by several of our trained massage therapists to find the perfect balance of Swedish, Thai, Deep Tissue, Reflexology, and Shiatsu techniques to reduce muscle soreness, eliminate toxins, and tighten the skin. 

Splurge Treatment: Our 2 ½-hour All Over the World journeys feature seven international-themed packages designed to give spa-goers a taste of some of the most pertinent countries in the spa world. Selections include: 

• Zen Spa Mexican Journey. Includes a Kukulcan Massage, Xtabentun Facial, and Tequila Exfoliation. This restorative treatment combines ancient Mexican techniques and Mayan plants to relieve sore muscles, while the skin is renewed by the Xtabentun, a sacred Mayan liqueur. Following this, guests enjoy a tequila exfoliation to clear the body of any impurities.

• European Vineyard. Guests indulge in the ultimate wine therapy experience with a Wine Massage, Wine Facial, and Grape Exfoliation. Wine stimulates collagen synthesis—a powerful antioxidant which acts as a free radical scavenger, protects the skin, and creates a youthful experience.

• Traditional Ying Yang Relief. Includes a Thai Massage, ‘Shiatsu Head Massage, and a Kobido Facial. The spiritual traditions of the Asian region have given a deep understanding of the mind-body relationship. The Thai massage involves deep, rhythmic, and stretching movements of the entire body, resulting in an intensely invigorating massage through yoga-like postures. In Japanese, Shiatsu means finger pressure, which involves massage techniques with fingers, thumbs, and palms. Guests finish their treatment with a Kobido Facial that leaves skin feeling firm and rejuvenated.

• Holistic Journey for the Mind, Body & Soul. Includes Reflexology, Mud Therapy, and Magnet Therapy. Holistic medicine is a healing method focused on improving physical, emotional, and spiritual balance through diverse techniques such as Reflexology, which applies pressure to specific points on the feet and hands to recover organs and systems; Mud Therapy, which helps to detox the body; and Magnet Therapy to regenerate damaged cells with magnetic energy applied throughout the body.

• Aromatherapy Experience. Includes an Aromatherapy Massage and Facial. This alternative medicine method uses natural oils extracted from flowers, bark, stems, leaves, and roots. These oils are absorbed through the skin and into the bloodstream to stimulate brain functions and promote the healing of the entire body.

• Vata, Pitta + Kapha. Includes a Shirodhara Massage, Udvartana, and an Herbal Facial. The ancient Hindus were known to be highly intellectual and sensuous people, and one of their cardinal principals was that there is no dividing line between human personality, mind, and body. Guests lie on their backs and their body is cocooned in heated towels, while their heads are positioned under an oil fountain to stimulate the third eye, followed by a detoxifying body treatment and an herbal facial to rejuvenate the skin. 

•  Hawaiian Comfort. Includes a Lomi Lomi Massage, an Organic Facial, and Coconut Exfoliation, which are unique healing treatments inspired by ancient Polynesians and the master healers of Hawaii. The Lomi Lomi Massage works muscles gently and deeply with continuous flowing strokes that calm the body like ocean waves, followed by an organic facial and coconut exfoliation for complete relief. 

Unique Treatment: Our Kukulkan Massage uses ancient Mexican techniques combined with Mayan plants and herbs. During the massage, we work on clients’ sore muscles, while their skin is rejuvenated by the Xtabentun, a sacred Mayan liqueur. The massage features specialized techniques that represent three animals in the Mayan culture: a jaguar, snake, and eagle. 

Featured Products: For our spa treatments, we feature Eminence Organic Skin Care, Miguette, and Pevonia, while our salon has brands such as Davines, Kryolan, MAC, and OPI. Our Alchemy workshops use Bloomish and Primavera Life. 

For more information and to book a treatment, visit the spa’s website and follow them on Instagram: @hyattzivacancun

[Images courtesy of Zen Spa at Hyatt Ziva Cancun]

Hyatt Ziva Cancun

Blvd. Kukulcan

Manzana 51, Lote. 7

Cancun, Quintana Roo

Mexico 77500

+52-998-848-7000