Spa Profile: Aura Spa at Panama Jack Resorts Playa del Carmen

Located on the beachfront in Playa del Carmen, Mexico, Panama Jack Resorts Playa del Carmen is an all-inclusive, family-friendly resort by the Caribbean Sea. It offers guests the perfect combination of adventure and relaxation with an array of amenities, including oceanfront swimming pools with waiter service and stunning accommodations with private terraces, as well as fun activities such as volleyball, wine tasting, and more.

The property is also home to Aura Spa, which provides a modern take on traditional wellness for ultimate rejuvenation. Find your balance and experience immediate relief as expert hands offer you the ultimate pampering experience. Enjoy renewed harmony as gifted hands ensure you experience complete physical, mental, and spiritual relaxation. We spoke with Spa Manager Guadalupe Cueva, who shared special spa amenities and bonuses, unique and splurge-worthy treatments, and more.

The staircase at Panama Jack Resorts Playa del Carmen.

Why You’ll Love It: The magnificent facilities offer guests an intimate and indulgent environment so everything you see, smell, or hear will soothe your senses. Personalized to your needs, the spa’s signature treatments include a range of therapies that combine traditional methods with contemporary techniques.

Key Features: Hydrotherapy circuit with healing waters that feature a steam bath, outdoor tub, and sauna that can be experienced as a circuit or individually. There is also a beauty salon that provides a range of transformative beauty services tailored to guests’ unique personal styles.

Bonus: We aim to take guests on a journey, which begins the moment they step foot into the two-story spa. With cascading foliage and a welcoming staircase, guests are welcomed with the option of a shot of cold, fresh blue lemonade or a natural infusion of orange and mint.

The hydrotherapy room and relaxation lounge.

Insider’s Tip: Expect the unexpected. Panama Jack Resorts is all about adventure and we’ve found ways to integrate this into the spa experience at Aura. Don’t be surprised if you receive a piece of chocolate as a snack, mid-treatment. The goal is to integrate all five senses into your experience.

Snacks Served: We serve water infused with liquid chlorophyll at the spa’s hydrotherapy pool. The health benefits are remarkable but it’s an acquired taste. We also offer a wide variety of healthy food and beverage options throughout the resort, which are included as part of the all-inclusive package to further extend the spa experience beyond the walls of the treatment rooms. We also have a relaxation pool located on the second floor that serves sushi and fresh bites, so it’s a great spot so escape and relax following a treatment at Aura.

The spa serves an array of refreshments.

Splurge Treatment: We have a Purification Package that includes a hot stone massage and a deep cleansing facial. It’s one of the most straightforward treatments, but it’s also the most complete.

Unique Treatment: The Tequila Sunrise Massage is really what the Panama Jack Resorts brand is known for. It’s offered at both the Playa del Carmen location as well as in Cancun, and integrates agave oil and special touches with “pindas” and a warm oil derived from a candle. We’re proud of it—it’s our signature must-try.

Experience complete physical, mental, and spiritual relaxation at Aura Spa.

Insider’s Favorite: That’s a tough one. I would have to say my top pick would be the Romantic Package because of the location. It doesn’t take place in a treatment room, but rather at the hydrotherapy area. It’s a couple’s treatment, so the location provides an opportunity for people to have quality time together. Sparkling wine and chocolate-covered strawberries are included as a bonus. The goal is for the couple to “fall in love all over again.” I’m a romantic at heart and love seeing couples reconnect during their stays!

Guests can also enjoy outdoor massages at Aura Spa.

Featured Products: We’re working with Miguett—one of the most regarded product lines in Mexico, and are in the process of building out additional product and retail-based components for 2020.