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Spa Profile: The Spa at Ballantyne in North Carolina

The Ballantyne, A Luxury Collection, Charlotte is an award-winning hotel located in North Carolina.

Located in Charlotte, North Carolina, The Ballantyne, A Luxury Collection Hotel, Charlotte is an award-winning hotel featuring 208 elegant guest rooms and suites. The Ballantyne also offers a four-bedroom Cottage and a Lodge group retreat with 35 spacious guest rooms. Guests can enjoy meeting and event facilities, fitness, a spa, and indoor and outdoor pools.

Currently, the hotel offers expert-led wellness workshops (meditation, yoga, and more), cooking classes, curated experiences like afternoon tea, and experiential dining.

The Spa at Ballantyne features a menu inspired by nature with treatments that are designed to nurture the mind and body through the use of ritualistic methods and healthy products in a calming environment. There are a wide range of amenities to enjoy including spa dining, pools, a steam room, saunas, whirlpools, and lounges to complete your spa destination experience.

The Spa provides a sensory experience to soothe the senses and enhance wellness. Guests can choose from a selection of spa services, including massage, facial, body treatments, manicures, pedicures, and hair salon services. Some of the services on the menu include the Hydrafacial and cupping therapy. Other popular offerings include indigenous treatments like the Carolina Lavender Spa Collection, day spa packages, overnight spa packages, and fitness experiences.

We caught up with Alan Grant, Spa Director at The Spa at Ballantyne, at The Ballantyne, A Luxury Collection Hotel, Charlotte to learn more about wellness and spa at the destination.

The grand staircase and atrium.

Why You’ll Love It: For our local guests, they enjoy coming to a full-service resort and spa and experiencing a serene day, feeling like they are on vacation just around the corner from their home! They can use the indoor pool and hot tub when receiving services of $100 or more, so a lot of our guests spend several hours rejuvenating in our spa!

Our hotel guests love that we have a variety of services, from couples massages for their romantic weekend, to shampoos and blowouts if they just want a refresh before dinner in the Gallery restaurant. Our hotel guests are loyal to The Luxury Collection brand, which promises unique experiences which we offer through customized blends and services unique to our destination.

The Spa at Ballantyne’s lounge.

Key Features: We offer separate men’s and women’s lounge areas to relax before or after services, which include showers, a steam room, and a sauna. With services of $100 or more, you always gain access to the indoor pool area which includes two lap pools, the main pool, and a hot tub. This area also has a dining section for those that don’t wish to sit in the spa café where we serve a healthy menu that they can enjoy pre, post or in-between services. 

  • 10,500 square feet of spa and salon

  • Luxurious Oka-b sandals and plush robes

  • 18 treatment rooms (including 2 wet rooms and 2 couples suites)

  • Whirlpool

  • Spacious locker room

  • Upscale retail shop featuring product lines incorporated in our services for sale

The Spa at Ballantyne offers a menu inspired by nature with spa treatments designed to nurture the mind and body.

Snacks Served: We offer a variety of hot teas or coffee in the lounge areas as well as bottled water, and currently have an assortment of individually wrapped healthy snacks (dried fruit, mixed nuts, yogurt-covered pretzels) with our compliments. We also serve red or white wine, champagne and beer, and an entire spa menu at an additional cost. Of course we would be happy to work with our food and beverage team to offer cocktails of choice from our bar menus!

Bonus: Guests receive a complimentary beverage with their service each time they join us, and as mentioned above, have access to some of the hotel amenities when services meet the $100 minimum. Seasonally spa guests also have access to the outdoor pool (days subject to change). We do our best to recognize and celebrate special occasions with a treat from our team to the guest!

The relaxation lounge at the spa.

Insider’s Tip: We always recommend visiting our hotel website to explore other activities offered on property. For example, a spa day would conclude nicely with an upscale and relaxing afternoon tea service in our lobby!

The spa has a steam room, saunas, and whirlpools to complete your spa destination experience.

Unique Treatment:  A unique service we offer is the Stress Recover Skincare Treatment from Dr. Dennis Gross, which features an LED therapy mask to build resistance to stressors and alleviate symptoms like dullness, worry lines, and flare-ups.

Hair and nail salon services are also offered.

Splurge Treatment: We do offer several custom and/or luxury services that change seasonally. For example, our Carolina Lavender Massage is a very popular service, an Illuminating Diamond Facial will rejuvenate with our luxury skincare line'; or a Platinum Hydrafacial, which incorporates a boosting of the detoxifying process followed by a cleaning, extraction and hydration of the skin. Our Hydrafacial concludes with your choice of serum that will restore skin tone, minimize dark spots, or reduce the appearance of fine lines and wrinkles.

The Spa at Ballantyne provides a sensory experience to soothe the senses and enhance wellness.

Insider’s Favorite: All of our services are truly fantastic and target several areas of wellness. I personally enjoy an Aromatherapy Massage (and of course 80 minutes because who doesn’t like a longer service!?) because our team is trained to take you on a transformative journey through aromatherapy (sneak peek: We might make it a journey through the Carolinas on our next menu!)

I also really enjoy the HydraFacial because it’s a non-invasive hydra dermabrasion that includes a choice of targeted serums  to address your areas of concern.

Guests can choose from a selection of spa services including massage, facials, body treatments, hair and nail services.

Wellness Offerings: The Ballantyne Hotel curates a series of Wellness Weekends for both hotel and spa guests that is focused on DIY pampering. The Ballantyne welcomes guests to stay in a luxurious room, book a spa treatment, attend one of the expert-led wellness workshops or cooking classes, enjoy dinner in Gallery, and finish the weekend with morning meditation before check-out. These weekends include April 16-18, May 14-16, and June 18-20.

Featured Products: We are fortunate to partner with several great product lines! Dr. Dennis Gross is a very popular and clinically backed skincare line that our guests have grown to love! Eminence offers an organic line of products that our guests have been drawn towards as well. Popular lines like Natura Bisse, Farmhouse Fresh, and Davines are offered in our services. We partner with Wild Air, who provides custom and seasonal blends specifically for our Spa. All of these products are also available in our retail shop for guests to take home and continue to enjoy!

For more information, visit the hotel’s website and follow them on Instagram: @ballantynehotel

[Images courtesy of The Spa at Ballantyne]

The Spa at Ballantyne

The Ballantyne

10000 Ballantyne Commons Parkway

Charlotte, North Carolina

(704) 248-4000