Beauty Boss: Alyssa Durivou, General Manager of Eau Spa at Eau Palm Beach Resort & Spa

Alyssa Durivou.

Our latest Beauty Boss is Alyssa Durivou, General Manager of Eau Spa at Eau Palm Beach Resort & Spa—the only independent property in Palm Beach to earn the coveted Forbes Travel Guide Five-Star recognition and one of 10 in Florida to earn the AAA Five Diamond Award. Eau Spa is also one of the first spas to carry the two new fragrance collections that make up the Storie Veneziane fragrance pillar of the Valmont Group: Palazzo Nobile and Collezione Privata.

Durivou has been with WTS International since 2013, where she has held multiple roles, including Corporate National Task Director and Interim Task Force Director for the spa at Trump Doral Miami, where she managed and built up the spa team. A former ballet dancer and instructor who competed in national dance competitions, Durivou continues to demonstrate her leadership skills and commitment in the spa community, and continues to successfully build client relationships, creating and implementing efficient systems.

In March 2020, she was nominated for the prestigious Women’s Chamber of Commerce Giraffe Awards, which honors women who have “stuck their necks out” by taking risks; applying initiative, dedication and perseverance; and by making a difference for women in the work place and in the community.

“This was unexpected and it was exciting to be nominated,” says Durivou. “It is an honor to be considered among the many women in Palm Beach County, as they all exude the qualities that inspire me.”

We chatted with Durivou, who discussed her career in the industry, shared her favorite wellness and beauty tips, and more. 

How long have you been with Eau Spa and WTS International?

I have been with WTS for seven years and was promoted to Eau Spa’s General Manager in 2018. I have traveled across the country for WTS International and my expertise is in spa management and operations, as well as building client relationships. WTS International is a world leader in spa consulting, spa management, lifestyle, fitness design and management.

Tell us more about your role.

I oversee all of operations of Eau Spa, fitness, AquaNuts, COAST and tennis. In addition to successfully building client relationships, I have created and implemented efficient systems upholding Forbes Five-Star standards of service excellence and WTS’ Basics to Excellence Standards.

Please share more about your background and journey in the spa industry.

I started my career as spa receptionist with WTS at the Eau in 2013, where I had the opportunity to grow both personally and professionally with the best in class guidance and support. I accomplished operations expertise for several spas within the portfolio including Chateau on the Lake Missouri, InterContinental Miami, The Continuum South Beach, and Trump National Doral Miami.

What do you enjoy about working in this industry?

Inspiring people is a key passion for me.

What do guests love about Eau Spa?

Guests love the opportunity to Pause, Play and Perfect during their Eau Spa experience.

Does Eau Spa have a signature service/treatment?

The 90-minute Champagne Shimmer Body Luster ($220). Champagne, the great aphrodisiac, delivers the ultimate in skin-smoothing effects. This decadent body scrub polishes and perfects the skin as glittering warm champagne oil hydrates and adds sparkle to your body contours. It also includes a dry float bed experience.

Any other news about Eau Spa you’d like to share?

Eau Spa just launched Storie Veneziane by Valmont. Storie Veneziane is a series designed like a collection of olfactory high jewelry: pure essences faceted like gems and long-lasting perfume extracts.

Eau Spa at Eau Palm Beach Resort & Spa in Palm Beach, Florida.

Who inspires you?

My mentor, Catherine Warren Vice President of Training for WTS international. She is a driving force in the spa industry and demonstrates exceptional integrity. She was also the winner of the 2019 American Spa award for most influential spa leader.

Secret to success?

I have learned the art of wellness as I continue to succeed in balancing both work and home life. It’s important to demonstrate my leadership skills and commitment to my spa team, while also recognizing the importance of family and personal life. I recently became a mom of twins, so it’s important to have that work and home life balance.

Beauty secrets?

My number one beauty secret is giving myself that one hour of “me time.” My favorite thing to do is put on a mask and draw a hot bubble bath.

Wellness tips?

Every day when coming to work, I take part in the pause, play, perfect philosophy and make a wish on my intent of the day.

Best advice?

The best advice I live by is setting your intention and sticking to it.

How do you like to relax?

Family beach trips are on the top of my list.

For more information, visit eaupalmbeach.com/eau-spa and follow the spa on Instagram: @eauspa

[Images courtesy of Eau Spa]

Kamala Kirk is a University of Southern California graduate and has been an editor/writer for more than a decade. She has written for E! Online, Total Beauty, TravelAge West, Malibu Times Magazine, and many more. She resides in Los Angeles and is a proud pug mom. Follow her on Instagram: @kamalakirk