Spa Profile: CHI, The Spa at Shangri-La Hotel, Tokyo

Shangri-La Hotel, Tokyo offers panoramic views of Metropolitan Tokyo and the Imperial Palace.

Offering panoramic views of Metropolitan Tokyo with the Imperial Palace, central business district and Tokyo Skytree tower, Shangri-La Hotel, Tokyo features a tranquil and elegant atmosphere. It has 200 spacious suites designed with the well-travelled connoisseur in mind, pairing quintessential Japanese style with urban modernity.Inspired by the original Shangri-La legend, CHI, The Spa is located in a secluded corner of the hotel for ultimate privacy and relaxation. It has six treatment rooms with private baths and steam saunas in four of them, and Luxita Nail Salon.

The spa’s menu offers award-winning massages and treatments brought from other Asian locations, in addition to Kisetsu therapies inspired by Japan’s unique appreciation of the seasons. The hotel also has a health club that offers a comprehensive range of state-of-the-art fitness equipment and facilities, a 20-meter heated indoor swimming pool, as well as a Jacuzzi and sauna.

We chatted with Deni Kurnia Sofyan, Shangri-La Hotel, Tokyo’s Director of Spa and Health Club, who shared favorite treatments to try, spa amenities, and more:

CHI, The Spa at Shangri-La Hotel, Tokyo.

Why You’ll Love It: Most of our guests love the relaxing feel of our environment and the tranquility with an Asian touch. They also like the products that we use and sell.

Key Features: We provide comfortable bath robes by Kashewear that guests feel very comfortable in, as well as refreshments that we provide after treatments. Other amenities include a heated indoor swimming pool, Jacuzzi, sauna, nail salon, health club, rain forest shower, male sauna, and steam sauna for females.

Snacks Served: We provide our “Original Chi Spa Herbal Tea” as a welcome drink, but guests may also choose our Five Elements Tea. After the treatments we provide ginger tea and dried ginger.

Bonus: We will inform each guest of the benefits they are entitled to when they make reservations. For example, if someone is a Golden Circle Member, benefits could include earning mileage points and a free foot bath, bath, or mist sauna. If guests in-house book the Authentic Tokyo Experience and Nail package off our seasonal promotions menu, they will receive a complimentary glass of champagne or a healthy refreshing drink.

Insider’s Tip: We always provide the following advice to our guests:

If they are in their first trimester of pregnancy, it is best to avoid getting a treatment.
Take a shower or bath before your treatment to help you relax.
Avoid rinsing off the oil from your massage for 60 minutes after your treatment. Let your skin soak it up for maximum hydration benefits.

Unique Treatment: Our Chi Balance Massage. Available in 60 and 90 minute treatments, it features a blend of Asian techniques personalized to suit your current yin-yang status. This service includes pressure work, energizing methods for yang stimulation, and relaxing body work for yin calm.

Splurge Treatment: The Authentic Tokyo Experience (150 minutes). Relax and rejuvenate your body and soul while experiencing the finest of Japan. After buffing your skin from head-to-toe and nourishing it with our seasonal Japanese scrub and wrap, complete your experience with a custom-tailored full-body massage.

Insider’s Favorite: Most our repeat guests love to book Your Customized Retreat, which is a custom-tailored spa journey with a selected therapist. Choose as many or as few different treatments as you would like to experience within the two/three hours. This is a great way to indulge yourself, and guests like to combine it with our enhancements: