Shangri-La Hotel, Surabaya presents a traditional sense of luxury with timeless Javanese style and Indonesian hospitality.

A port city on the Indonesian island of Java, Surabaya is a mixture of modern skyscrapers with canals and buildings that hint it its Dutch colonial past. Shangri-La Hotel, Surabaya is a refined oasis in the heart of the city that presents a traditional sense of luxury with timeless Javanese style and warm Indonesian hospitality. The hotel has 380 elegant guest rooms and suites, a sprawling golf course, a lagoon-style pool, and a fully equipped gymnasium with state-of-the-art cardiovascular training and weight-training systems.

CHI, The Spa at Shangri-La Hotel, Surabaya draws inspiration from the legendary Shangri-La, a place of personal peace, enchantment, and well-being. The spa’s treatments are based on natural healing methods found in traditional well-being practices shared by many Asian cultures, and include culturally themed services such as the Balinese Massage and Spirit of Java.

We spoke with Bapak Purwadi, Assistant Manager of the Health Club & Spa at Shangri-La Hotel, Surabaya, who offered insider tips, luxurious and splurge-worthy treatments, and more.

Why You’ll Love It: Guests love coming back to enjoy massage treatments by our experienced and caring staff. CHI, the Spa at Shangri-La Hotel, Surabaya is one of the finest spas in town with the most complete and luxurious facilities.

Key Features: We provide combs, disposable panties, shower cap, lotion, mouthwash, hand wash, deodorant spray, hair spray, and shaving gel inside treatment rooms.

Shangri-La Hotel, Surabaya has a lagoon-style swimming pool.

Insider’s Tip: When guests are in a rush and only have limited time, we can customize time to perform combined treatments as requested by guests.

Snacks Served: We serve fresh fruit, ginger tea, jasmine tea, and water (based on each guest’s preference).

Bonus: Guests can enjoy fresh banana and red apples, as well as relaxing ginger tea at the Health Club reception.

Insider’s Favorite: One of my favorite treatments is the Urban Makeover Treatment, which combines three types of treatments: a body scrub; a body massage, and an advanced facial. It is among the most favorite treatments at CHI, as guests can experience health and beauty benefits for their skin, face, and body—all during one treatment! The treatment last for 2 hours and 30 minutes and costs RP1,180,000 (about $85).

The spa’s treatments are based on natural healing methods found in traditional well-being practices shared by many Asian cultures.

Unique Treatment: Our most unique treatment is the Traditional Javanese Massage. It features a combination of gentle rocking, deep stretching movements, palm pressure, and compression. It relies on deep thumb pressure and simultaneous stroking palm movements, kneading, and knuckling to break down tensely knotted muscles and to stimulate the body’s lymphatic system. Guests can enjoy the treatment in either:

1 hour (cost: RP540,000/$35)
1 hour and 30 minutes (cost: RP760,000/$55)
2 hour sessions (cost: RP980,000/$71)

Splurge Treatment: I recommend the Total Surrender Spa treatment, which is a 3-hour treatment consisting of an aroma bath, body scrub, and body wrap—and of course, a massage! It costs RP1,400,000+ (about $100).